1. Contracting Parties

The following contractual terms apply to all contracts established through the online shop under the URL www.felgenoutlet.de/de/ between

German eTrade GmbH
Antonstraße 3c
01097 Dresden

Commercial Register: District Court Dresden
Registration Number: HRB24038
VAT Identification Number according to § 27a UStG: DE 243518421

Managing Directors: René Schmidt, Uwe Krause
Tel.: 0049 351 / 89 570 100
Fax: 0351 / 89 570 741
E-Mail: shop[at]felgenoutlet.de

and the customer.

Customers within the meaning of these Terms and Conditions are both consumers and businesses. A consumer is any natural person who concludes a legal transaction for purposes that cannot be attributed to their commercial or independent professional activity. A business is any natural or legal person or a partnership with legal capacity that acts in the exercise of their commercial or independent professional activity when concluding a legal transaction.

The relationships between the contracting parties are governed by the law applicable in the Federal Republic of Germany. For consumers, this choice of law only applies insofar as the protection granted is not withdrawn by mandatory provisions of the law of the state in which the consumer has their habitual residence.

2. Formation of Contract in Electronic Commerce

The products and services listed within the online shop do not constitute binding offers by German eTrade GmbH. Rather, they constitute an invitation to the customer to submit a binding offer by placing an order.

As soon as your order has been received by us, you will receive an email confirming receipt of your order and containing its details. We will then check the availability of the items you have ordered. If one or more items are not available, we will not accept your offer in this respect and you will receive a corresponding notification by email.

German eTrade GmbH is entitled to accept the customer's contractual offer within 3 (three) working days after receipt of the order. The contract with the customer is only concluded upon express acceptance of the order by German eTrade GmbH.

German eTrade GmbH assumes no procurement risk and reserves the right to withdraw from the obligation to fulfill the contract in the event of incorrect or improper self-supply by suppliers. The liability of German eTrade GmbH for intent or negligence in accordance with the liability provisions pursuant to Section II 9 of these Terms and Conditions remains unaffected. In the event of non-availability or only partial availability of the service, German eTrade GmbH will inform the customer immediately; in the event of withdrawal, the consideration will be refunded to the customer immediately.

Orders can only be accepted from customers who have reached the age of 18. For technical reasons, it is not possible for us to accept orders by telephone, fax, letter or email. We only accept orders that are placed through our online shop.

You can view or download the General Terms and Conditions of German eTrade GmbH at any time on this page.

3. Information about Your Right of Withdrawal

Consumers have a right of withdrawal for distance contracts in accordance with Section 355 of the German Civil Code (BGB). As a consumer, you therefore have the right to withdraw your contractual declaration in accordance with the following withdrawal instructions:

4. Extended Return Right up to 30 Days after Receipt of Goods

In addition to the statutory right of withdrawal (cf. Section I.3), German eTrade GmbH grants you an extended contractual return right of 30 days in total from receipt of goods. With this extended return right, you can also withdraw from the contract after expiry of the 14-day statutory withdrawal period, provided the following conditions are met:

Conditions for the extended return right:
· The return takes place within 30 days after receipt of the goods (period begins: day after receipt of goods).
· The items must not be mounted and must be unused.
· The return must be complete, in original packaging and without signs of use.

How the return works:
1. Log into your customer account at www.felgenoutlet.de/kundenkonto.
2. Click on the "Return" button and start the return process.
3. Then conveniently track the status of your return in your customer account.

The return is made in the name and at the expense of the customer. For trouble-free collection and suitable packaging, you can contact our customer service.

The refund is made after inspection of the goods to the original payment method. For payment by advance payment or instant transfer, the refund is made to the originally used account; for payment by PayPal, credit card or Amazon Pay (only in Germany) to the respective payment instrument.

Your statutory right of withdrawal (Section I.3) remains unaffected and applies independently of this contractually granted return right. Your statutory warranty rights also remain unaffected.

1. Prices / Delivery and Shipping Costs

Our prices are all-inclusive prices and include both the statutory value added tax valid at the time of ordering as well as delivery and shipping costs within Germany. For shipping costs to European countries abroad, please refer to our freight cost table. In the case of cross-border delivery, additional taxes (e.g. in the case of intra-Community acquisition) and/or duties (e.g. customs) may have to be paid by the customer in individual cases. Shipping within Germany is free from one set (4 rims or 4 complete wheels).

Please note that we can only offer special offers for a limited period of time. In addition, offers are subject to availability.

We charge the price that was listed on the website at the time of your order. The order is placed at the current daily price. Please note that we are not bound by an incorrect price. If there is an obvious pricing error, we reserve the right not to accept the offer. No purchase contract has yet been concluded with your order.

2. Availability

Products marked with the note ready for immediate shipment will be delivered approximately 1-7 working days after confirmed release of the payment method or registration of payment receipt - unless a longer delivery time is expressly indicated during the ordering process.

For products that are not explicitly marked with the note ready for immediate shipment, these products are offered by a supplier of felgenoutlet. The delivery time for these products is approximately 2-11 working days - unless a longer delivery time is expressly indicated during the ordering process. Please note, however, that this product must be ordered by felgenoutlet for you and that the availability of the item is subject to actual availability from our supplier.

3. Payment

German eTrade GmbH accepts the payment methods listed on the respective offer website and made available to the customer for selection. The customer selects their preferred payment method from the available payment methods.

German eTrade GmbH reserves the right to exclude certain payment methods in individual cases. Payment by sending cash or checks is not possible. German eTrade GmbH excludes liability in case of loss.

4. Delivery Conditions

The delivery time of the items purchased by the customer is approximately 1-4 working days after confirmed release of the payment method or registration of payment receipt for pure rim sets and approximately 4-11 working days for complete wheels - unless a longer delivery time is expressly indicated during the ordering process.

Delivery is made to the delivery address specified by the customer. You will be informed about the shipment by email. Shipping is currently carried out via the company DPD.

The risk of accidental loss of the ordered goods passes to the customer as soon as the goods are handed over to them (§ 446 S. 1 BGB) or if they are in default of acceptance (§ 300 Para. 2 BGB).

5. Receipt of Goods

For shipping your order, we use the company DPD or a freight forwarder. For faster damage processing, we recommend that you complain about any transport damage directly to the employee of the transport company and document the degree and extent of the damage.

Any rights and claims of the customer - especially the statutory rights of the buyer in case of defects of the (purchased) item - remain unaffected by the above regulations. These therefore also do not contain any exclusion period for customer rights according to Section II 8 of these GTC.

6. Retention of Title

We reserve ownership of all goods delivered by us until full payment. To enforce our retention of title, we are entitled to demand immediate return of the goods subject to retention of title, excluding any right of retention, unless it concerns legally established or undisputed counterclaims.

During the retention of title, the customer is obliged to treat the goods subject to retention of title with care, to immediately report any access by third parties to the goods subject to retention of title, e.g. in case of attachment, as well as any damage or destruction thereof, and to provide all information and documents necessary to protect the rights of German eTrade GmbH.

7. Force Majeure

In the event that we cannot provide the owed service due to force majeure (in particular natural disasters), we are released from the obligation to perform for the duration of the impediment. If it is impossible for us to execute the order or deliver the goods for longer than one month due to force majeure, you are entitled to withdraw from the contract.

8. Warranty

You are entitled to statutory defect liability rights for the goods when purchasing goods. As a customer, you therefore have the right to assert warranty rights in case of defects of the item in observance of the following regulations.

We are not the manufacturer of the goods we deliver. In case of claims under the Product Liability Act, we will contact the manufacturer in your interest. Please report any complaints to us by logging into your customer account on our website, then going to the affected order under "My Account" and using the "Report Complaint" button.

After receiving the goods, compare your vehicle data, the embossing of the offset and the bolt circle on the rims with the TÜV certificate before installation! If the TÜV certificate is missing, please contact our customer support using the contact details already mentioned.

The warranty of German eTrade GmbH is governed by the following paragraphs. German eTrade GmbH does not generally provide its own guarantees; the mere presentation of the items in the online shop is therefore generally to be regarded merely as a pure service description. Third-party warranty declarations, in particular manufacturer warranties, remain unaffected.

No warranty exists for damage caused by improper handling or use of the goods by the customer. The same applies to so-called intentional wear.

If the purchased item is defective, the customer has a claim to subsequent performance if and insofar as the requirements of the statutory provisions on rights in case of defects are met.

Consumers have the choice within the framework of subsequent performance as to whether subsequent performance should take place either through repair or replacement delivery. However, German eTrade GmbH is entitled to refuse the chosen type of subsequent performance if this is only possible with disproportionate costs and the other type of subsequent performance remains without significant disadvantages for the consumer.

Towards businesses, German eTrade GmbH initially provides warranty for defects of the goods at its own choice through repair or replacement delivery.

The limitation period for the rights of a consumer in case of defects is 2 (two) years, for the rights of a business 1 (one) year - in each case from delivery of the goods to the customer. The above limitation facilitation does not apply insofar as German eTrade GmbH is liable according to Section II 9 of these Terms and Conditions or if it concerns the real right of a third party on the basis of which the surrender of the delivery object can be demanded.

The recourse claims of businesses determined in §§ 478, 479 BGB remain unaffected by the above sentences.

Obvious defects must be reported by businesses within a period of 2 (two) weeks from receipt of the goods via the contact details mentioned above; otherwise the assertion of the warranty claim is excluded. To meet the deadline, it is sufficient to send the defect notification.

9. Liability

According to statutory provisions, German eTrade GmbH is liable without limitation for damages from injury to life, body or health that are based on a negligent or intentional breach of duty as well as for other damages that are based on grossly negligent or intentional breach of duty as well as fraud.

Furthermore, German eTrade GmbH is liable without limitation for damages that are covered by liability under mandatory statutory provisions, such as the Product Liability Act, or if and insofar as a guarantee for a quality of the item or for the item to retain a certain quality for a certain duration has been assumed by German eTrade GmbH.

For damages caused by simple or slight negligence, German eTrade GmbH is liable insofar as this negligence concerns the violation of such contractual obligations whose fulfillment enables the proper performance of the contract in the first place and on whose compliance the customer may regularly rely (so-called cardinal obligations). The liability of German eTrade GmbH is limited to the foreseeable, contract-typical damage.

In case of slightly negligent violations of contractual obligations that are not covered by the above paragraph (so-called non-essential contractual obligations), German eTrade GmbH is liable towards consumers - this is however limited to the foreseeable, contract-typical damage.

Any further liability is excluded - regardless of the legal nature of the asserted claim.

10. User Content

User-generated content may contain subjective representations, facts, opinions and reviews for which the respective user is responsible. User content is not checked and/or monitored by German eTrade GmbH before publication, German eTrade GmbH does not adopt the content of users as its own. German eTrade GmbH therefore assumes no responsibility for the content, data and/or information provided by users. The same applies to content on linked external websites. German eTrade GmbH guarantees neither the factual accuracy of user content nor of content on third-party sites. Should German eTrade GmbH become aware of content of any kind that is unlawful and/or violates these terms of use, German eTrade GmbH reserves the right to block and/or delete such content immediately, even without prior notification of the user.

11. Contract Language / Storage of Contract Text

The contract language is German.

The contract text is not permanently stored with us and cannot be retrieved after completion of the ordering process. However, you can print out your order data immediately after sending the order. In addition, you will receive all contract information by email with the order confirmation.

12. Final Provisions

Place of performance and jurisdiction in business dealings with companies and legal entities is the registered office of German eTrade GmbH. The same applies if the customer as a business has no general place of jurisdiction in Germany or if residence or habitual residence at the time of filing the lawsuit are not known. This jurisdiction agreement does not apply to consumers within the meaning of § 13 BGB.

The authority to also call upon the court at another statutory place of jurisdiction remains unaffected. This contract is governed by the law of the Federal Republic of Germany excluding the UN Convention on Contracts for the International Sale of Goods and Private International Law.